To best secure your information, the Site is built upon industry leading software. Each order placed through the Site depends on software from providers such as Shopify and Zoho. These large companies provide, maintain, and constantly monitor the security of the Site and all information provided to it. They're experts at that - and that leaves our to focus on what they're experts at: quick shipping and good service.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including, but not limited to, your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
Broadly speaking, we use information you provide for purposes of administering our business activities, providing customer service, and making available other products and services to our customers, and prospective customers.
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We use the Order Information the Device Information that we collect for the purposees of marketing and advertising including, but not limited to, re-targeting advertising.
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store; you can read more about how Shopify uses your Personal Information here. We also use Google Analytics to help us understand how our customers use the Site; you can read more about how Google uses your Personal Information here. You can opt-out of Google Analytics here.
We do not sell, license or otherwise disclose any of your personally identifiable information to third parties for their direct marketing purposes.
We may from time to time provide information of a general and anonymised nature to third parties – for example, the number of individuals visiting our website or completing a registration form. And we may from time to time provide information to third parties for the purposes of marketing and advertising as noted elsewhere.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.
You can opt out of targeted advertising by using the links below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a resident of the European Union, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
Additionally, if you are a resident of the European Union we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that, owing to our use of third-party services such as Shopify, your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Owing to our collection of Personal Information the Site is not intended for individuals under 13 years of age. We do not knowingly collect any Personal Information from individuals under 13 and must insist that they refrain from transacting with us.
Various parts of our website contain links to third-party websites. Such third-parties will all have their own separate and independent privacy policies. We take no responsibility or liability for the content and activities of third-party sites.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.